Convert More Leads with the sales optimization available in LogMyCalls.
LogMyCalls empowers sales teams to convert more leads in three ways:
1. Improve phone skills
- Call recording: Hear what your customers hear and hold phone representatives accountable for phone performance.
- Call scoring: Customizable scorecards measure your companyâ€™s performance criteria.
- Call Tagging and Call Commenting: Use tags to create call metadata for categorizing calls. Develop skills by attaching comments to calls.
- Goals, alerts and notifications: Establish dashboard goals and be alerted when performance scores dip below or surpass expectations.
- Email call files: easily share and download universal MP3 call files
- Reports: Easy to read yet comprehensive reports are refinable by multiple parameters (user, user groups, phone tracking number, date, time, etc.) to drill down to the data you need to manage performance.
2. Measure the lead cycle from the campaign origin to closed sale.
- Call tracking: track which campaigns most often convert to sales and make smart marketing and sales decisions. Identify gaps in the handoff from marketing to sales.
- Review lost opportunities and refine sales pitches.
3. Automate sales operations to focus more time on effective selling.
- CRM integration: Use our API to integrate with your favorite CRM and automatically build clean and orderly customer intelligence. Data hygiene with no scrubbing brush.
- Auto-updated customer records: By integrating with your CRM, call details are shared and added to the customer call log.
- Outbound call recording: Combine inbound tracking numbers with our outbound dialers to record every call and automatically append recorded calls to CRM customer logs.