equipment-rental_64x64Hammer Down!

In the Equipment Rental industry, customer loyalty is ultimately the key driver. ContactPoint services and technologies empower your sales reps with more effective suggested selling skills, moving your customers to higher-end products.

Your days on rent, fleet utilization, and balance on rent quotients will double and triple after ContactPoint industry and company specific training, call recording, and coaching.

This training is ideal for:
  • Inside Sales Reps
  • Front Desk Operators
  • Sales Managers

ContactPoint call recording technologies and coaching tools are used by equipment dealers and rental companies nationwide to ensure quality and oversight. ContactPoint’s in-office Maculon call recording technology gives equipment providers all the benefits of a centralized call center in the local office so you don’t lose your connection to loyal customers.

We have been working with high reach equipment rental, heavy equipment rental, and rent-to-own companies since the dawn of our company, and are proud to have worked with industry leading companies: MobileMini, Neff Rentals, Lifting Gear Hire, Rent One, Babers, Buddys Rentals, William Scottsman.

I gave up on customer service training and sales training until I learned of ContactPoint’s approach. ContactPoint isn’t your typical training because they can hear and coach on the real conversations with the real customer long after training is completed. I recommend their program to all.
-Wilson Equipment, Lexington, KY
Up next: learn more about Maculon and our ever advancing call recording and monitoring technologies.

Proud partners with:

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