"We follow-up with targeted coaching to ensure continuous performance improvement."
Try Us for Free"We don't lecture, we facilitate learning through open feedback from real customer conversations."
Try Us for Free"We take the guesswork out of return on training investment with call scoring and analysis."
Try Us for Free"We use patented technology to move beyond call analytics and deliver call optimitics."
Try Us for Free"We make training relevant by using real customer interactions to evaluate progress toward your goals."
Try Us for Free"We produce results using timeless relationship principles not the latest sales fads."
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Hammer Down!
In the Equipment Rental industry, customer loyalty is ultimately the key driver. ContactPoint services and technologies empower your sales reps with more effective suggested selling skills, moving your customers to higher-end products.
Your days on rent, fleet utilization, and balance on rent quotients will double and triple after ContactPoint industry and company specific training, call recording, and coaching.
- Inside Sales Reps
- Front Desk Operators
- Sales Managers
ContactPoint call recording technologies and coaching tools are used by equipment dealers and rental companies nationwide to ensure quality and oversight. ContactPoint’s in-office Maculon call recording technology gives equipment providers all the benefits of a centralized call center in the local office so you don’t lose your connection to loyal customers.
We have been working with high reach equipment rental, heavy equipment rental, and rent-to-own companies since the dawn of our company, and are proud to have worked with industry leading companies: MobileMini, Neff Rentals, Lifting Gear Hire, Rent One, Babers, Buddys Rentals, William Scottsman.
Proud partners with:
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866-468-0900
