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customer service trainingWe know you don’t have much time on your hands, and we also know that you’re trying to find clever ways to slice the pie so that you can continue developing as a professional and stay at the top of your game. We’re right there with you. When it comes to call analytics, phone Sales Training, Customer Service Training, management training, and the tools and technology to improve sales and measure your ROI on all this—we’ve put together some free resources to help you stay ahead of the curve.

Research & Reports: Read through multiple success stories and innovative sales techniques.
Sell with Power Blog: Chronicling the best practices, learning points, and good times in our work with you.
Free Training & Tools: Try the ROI Analysis tool.
Connect U: Exclusive and free members-only online training videos, training materials and training presentations.

 

Click here to join Connect University, ContactPoint's free Sales Training and business development resources to help you learn, grow, risk and excel!
ContactPoint, LC is a BBB Accredited Computer Software Service in St George, UT
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FAQ's

Can ContactPoint loan me some money?

Sure...will you take a check?

What makes your training different?

Well for starters we don't train, we facilitate learning. Did that just sound like marketing-speak for saying the exact same thing? Well to us there is a big difference. People retain more when they develop their own training. So when we get together with your staff, they are the ones leading the training. We're just keeping them on the path to your desired result.

How many people can ContactPoint train in a single session?

The more the merrier. At least until the room starts to look like a sweaty mosh pit. On second thought, let's limit it to 20.

What if I don't like you?

Never happens. You'll love us because we love you. But should our love be unrequited, we'll give you your money back. How's that for putting our money where our mouth is?

How do you record calls?

We have a state of the art datacenter and several methods for capturing your customer conversations. None of which involve much effort on your part. We can talk more about it when we get to know you.

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