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"We don't lecture, we facilitate learning through open feedback from real customer conversations."

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"We take the guesswork out of return on training investment with call scoring and analysis."

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"We use patented technology to move beyond call analytics and deliver call optimitics."

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"We make training relevant by using real customer interactions to evaluate progress toward your goals."

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"We produce results using timeless relationship principles not the latest sales fads."

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Partners

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Mudlick Mail

Mudlick Mail helps automotive repair shops deliver the right message to the right people. The company's strategically targeted direct mail campaigns, turnkey service and expert guidance allow shop owners to increase their reach and grow their businesses.


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AutoShop Solutions

A company dedicated to the automotive industry, Autoshop Solutions offers award winning website design and internet marketing services nationally to automotive repair, collision, remanufacturers, and automotive industry companies nationwide. We are the only full agency dedicated to the automotive industry.

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Reach Local

ReachLocal brings order to the fragmented local Internet by connecting advertisers, publishers, and creative solutions providers together on one platform. Wherever customers are online, ReachLocal helps businesses find them with the broadest reach of local digital media, a dedicated force of local internet marketing consultants, and technology that continually optimizes results.

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Associations

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American Association of Inside Sales Professionals

As the only association of its kind, the AA-ISP serves as an authoritative resource to leaders and individual sales representatives who want to take their organization and careers to the next level of professionalism and performance.


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American Hotel and Lodging Association

Serving the hospitality industry for nearly a century, AH&LA is the sole national association representing all sectors and stakeholders in the lodging industry, including individual hotel property members, hotel companies, student and faculty members, and industry suppliers.


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APRO

APRO is the nonprofit trade association offering a wide range of services and resources for both RTO dealers and vendors, including education programs, annual meetings, seminars and a buying show, networking, award-winning publications and much more.


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American Rental Association

The American Rental Association (ARA) is the international trade association for owners of equipment rental businesses and manufacturers and suppliers of rental equipment. Our current membership includes more than 7,500 rental businesses and 1,100 manufacturers and suppliers.


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Automotive Service Association

Since 1951, ASA has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers. We hope that you find your visit here not only enjoyable but informative and educational.


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International Franchise Association

Celebrating 50 years of excellence, education and advocacy, the International Franchise Association is the world’s oldest and largest organization representing franchising worldwide. IFA’s mission is to protect, enhance and promote franchising through government relations, public relations and educational programs.


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International Spa Association

For over 20 years the International SPA Association has been advancing the spa industry by providing invaluable educational and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth.


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National Apartment Association

The National Apartment Association (NAA) is America's leading advocate for quality rental housing. NAA's mission is to serve the interests of multifamily housing owners, managers, developers and suppliers and maintain a high level of professionalism in the multifamily housing industry to better serve the rental housing needs of the public.


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National Glass Association

Founded in 1948, the National Glass Association provides cutting-edge education and training programs that upgrade technical skills, improve management practices and enhance quality workmanship.


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Tire Industry Association

The Tire Industry Association (TIA) is an international association representing all segments of the tire industry, including those that manufacture, repair, recycle, sell, service or use new or retreaded tires, and also those suppliers or individuals who furnish equipment, material or services to the industry.

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