"We follow-up with targeted coaching to ensure continuous performance improvement."
Try Us for Free"We don't lecture, we facilitate learning through open feedback from real customer conversations."
Try Us for Free"We take the guesswork out of return on training investment with call scoring and analysis."
Try Us for Free"We use patented technology to move beyond call analytics and deliver call optimitics."
Try Us for Free"We make training relevant by using real customer interactions to evaluate progress toward your goals."
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Drawing on a decade of call recording, call scoring, Sales Training and Customer Service Training, ContactPoint produces the vast majority of the free content it shares via Twitter. However, ContactPoint also shares meticulously curated content that other industry leaders product.
@sellwithpower has gained 3000 Twitter followers so quickly by sharing free and relevant content and communicating with individual followers on a regular basis. This content increases the sales skills, customer service know-how and marketing ability of its followers.
The popularity of @sellwithpower underscores the necessity for businesses, large and small, to engage with the public via Twitter and other social media means.
“Social media is a pillar of our marketing strategy. Twitter drives traffic to ContactPoint.com and brings us new customers,” said ContactPoint CEO Jason Wells. “Twitter is a vital way for us to communicate with prospective clients, current clients and those just wanting free information about sales, marketing and customer service. We respond to every retweet and direct message, and we promise you that we will never try to sell you something on Twitter.”
To follow ContactPoint on Twitter and gain access to a treasure trove of customer service, sales and marketing best practices, follow @sellwithpower.
About ContactPoint
ContactPoint is the world leader in marketing and sales optimitics. Their new product, LogMyCalls, provides inexpensive tools for businesses seeking to optimize marketing and sales performance. These tools—phone call tracking, call recording and call performance scoring—allow businesses to determine which advertising methods are effective and improve their ability to secure business over the phone. ContactPoint is on a mission to unleash the extraordinary power in every customer contact. For more information, visit www.LogMyCalls.com or call 866-811-8880.
ST. GEORGE, Utah – Nov. 30, 2011 – ContactPoint LLC announced today the immediate availability of a public beta version of LogMyCalls.com, ‘the smarter call’ for companies seeking optimized performance management in their sales and marketing efforts. ContactPoint is making the beta available to current LogMyCalls customers, partners, affiliates, resellers and the public.
With market-leading features including call searching, tagging, commenting and scoring, LogMyCalls unifies marketing and sales analytics to improve the effectiveness of both. LogMyCalls has all the standard call tracking capabilities marketers expect – a large selection of local and toll-free phone numbers, website Dynamic Number Insertion, full integration into popular CRM solutions and Google Analytics, flexible reports, and convenient data export –in an easy-to-use interface. It also allows searchable call tagging and commenting, enabling users to group calls and analyze them ad hoc.
These features provide companies the opportunity, for the first time, to manage and optimize their marketing and sales performance in measurable ways.
The greatest difference between LogMyCalls and competitors is the capability to score actual calls on specific, customizable criteria to measure call performance. Users can utilize pre-made scorecards or customize their own scorecards to measure anything from lead quality and customer service to sales performance and close rates. This allows businesses to manage and improve phone performance on any metric they choose.
LogMyCalls records, measures and analyzes actual customer interactions.
To access and use the LogMyCalls beta, visit www.logmycalls.com.
What is Call Tracking?
At its most fundamental level, call tracking gives businesses a way to determine which forms of advertising generate phone calls and which do not. This marries online and offline advertising and helps businesses optimize their marketing spending. LogMyCalls does all of this, and a great deal more.About ContactPoint
ContactPoint is the world leader in marketing and sales optimitics. They provide a range of technology solutions for marketing and sales performance. These tools—including call tracking, call recording, call scoring and a variety of training packages—revolutionize the way businesses analyze, track, manage and leverage their customer interactions. ContactPoint is on a mission to unleash the extraordinary power in every customer contact. For more information visit www.logmycalls.com or call 866-811-8880.
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